Crowncrest VIP Travel

Calendar Privacy Policy

Effective and last updated: 25 October 2026

Information accessed and used

An authorized administrator connects the business Google account and a designated operations calendar. Google grants permission to see, create, change and delete events on calendars owned by the authorizing account. Our application restricts its Calendar requests to the configured Crowncrest Operations calendar. It reads events there to check calendar access, verify the ownership of managed events, and create, update or remove those events.

The application uses existing confirmed booking information from the website to prepare internal events. This may include a client or company name, booking reference, service type, pickup or appointment date and time, pickup and destination, stops, and a reviewed duration where available. Event descriptions link back to the private Operations Planner. The Calendar connection does not request access to Gmail messages, contacts or Google Drive files.

Purpose and control

We use this data to display confirmed work in the operations calendar, reflect website rescheduling and cancellation, and configure internal Calendar reminders. Pending requests and archived test work are excluded from automatic booking sync. Separate, clearly labelled synthetic events may be created for administrator testing. Calendar edits do not change the website booking records.

Automatic sync has separate administrator enable and pause controls. Pausing stops scheduled Calendar writes and leaves previously created events in place. Synthetic test events have a removal control. There are no client attendees or client invitations in events created by this integration. Access through a phone depends on the Google account and calendar permissions configured on that device.

Storage and protection

The website stores the Google OAuth refresh token and application client secret encrypted in server-side storage, along with connection and test metadata. The sync register stores calendar and event identifiers, website source keys, scheduled timestamps, synchronization states and fingerprints used to detect changes. Operational data is processed by our hosting infrastructure, including OpenAI Sites and Cloudflare, to run the connection. Requests to Google use HTTPS. Administrator controls are restricted to authorized website accounts.

Calendar event content is stored by Google and may be synchronized to devices signed into an authorized Google account. It is subject to Google's privacy practices and the account owner's sharing and device settings. Events are marked private; this does not override access already granted to calendar owners or authorized administrators.

Sharing and limited use

We send event information to Google to provide the disclosed operations calendar function. Hosting providers process the connection data needed to operate the service. We do not sell Google user data, use it for advertising or credit decisions, or use it to train generalized artificial intelligence models. Google user data is not sent to website analytics. Authorized personnel may view relevant data for operations, support or security; disclosures may also be made where legally required.

Crowncrest Operations Calendar's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.

Retention, revocation and deletion

Connection credentials are retained to support the authorized connection until replaced or removed; they are not automatically deleted when sync is paused. Sync identifiers and operational history may remain after an event is removed. Past booking events may remain in Google Calendar as business history. The integration currently has no automatic retention or deletion schedule.

The authorizing account owner can revoke the connection through Google Account connections. Revocation stops future authorized access but does not itself erase existing Calendar events or website records. Contact us to request removal of stored connection credentials, sync metadata or managed Calendar events. We will verify authority and review the request, including any applicable record-retention requirements. Booking records are separate from the Calendar connection.

Contact and updates

For privacy questions, access or correction requests, or deletion requests, contact Crowncrest VIP Travel at joel.cyrus@myviptt.com or reservations@myviptt.com.

We will update this page when the integration's data practices change. Material changes to Google data access or use will be disclosed before requesting any additional consent.